Terms & Conditions

An Angel Therapy Session

Welcome! I’m delighted you’ve found your way here. I look forward to holding a compassionate space for your Angel Therapy session.

Before You Book

Your session

One 40-minute, 1-to-1 Angel Therapy session, held online via video conferencing.

What Angel Therapy is

Angel Therapy is a spiritual healing method and complementary wellbeing practice involving angelic guidance and intuitive insight to support reflection, personal awareness and spiritual exploration.

A session may also include oracle cards, guided visualisation, meditation or light energy work (Reiki), where appropriate.

This is a spiritual guidance and support service. It is not psychotherapy, counselling or medical treatment.

Payment

Sessions are offered on a pay what you can afford basis. Please choose an amount that feels appropriate and comfortable for you.

After selecting your date and time through Calendly, your appointment will be held provisionally while you complete the payment process. Payment is made by card via Stripe.

Your appointment is not confirmed until payment has been received. If payment is not received, the provisional booking will be cancelled and the appointment time will be made available for others to book.

Cancellation & Rescheduling

If you need to reschedule your session, please provide at least 24 hours’ notice.

If you need to cancel your session and we’re unable to reschedule, you may request a full refund if you cancel at least 24 hours in advance of your session time.

If you miss your session without 24 hours’ notice, this will be considered a paid appointment and is non-refundable and will not be rescheduled.

Your statutory cancellation rights are explained further below.

Before your session

Your session takes place online, normally via Google Meet. You will need a good internet connection and should arrange to be somewhere quiet and private where you will not be interrupted.

Who the service is for

Angel Therapy is available to people aged 18 and over. It is not an emergency or crisis service and is not intended as a substitute for medical or specialist mental health care.

Please read the Your Wellbeing & Suitability section below for further information.

Full Terms & Conditions

Legal Entity

Catherine Buchan, Healing with the Angels is a trading name of The Agile Leader Ltd. The services outlined in these Terms and Conditions are provided by Catherine Buchan under this trading name.

These terms are designed to create clarity and mutual understanding, so we can both feel grounded and fully present for our work together. By booking and paying for this session, you agree to be bound by these terms, which together with your booking confirmation form the agreement between us. If you have any questions, please get in touch.

The Service

The umbrella term for this service is an Angel Therapy Session.

Angel Therapy involves working with angelic guidance and intuitive insight to support reflection, personal awareness and exploration. It may involve me interpreting messages, symbols or impressions believed to be connected with angels or other spiritual guidance.

Where appropriate, oracle cards and guided visualisation may be used as tools to support reflection, insight and exploration. A session may also involve light energy work (Reiki) or guided meditation.

This service is fully insured.

For the purpose of insurance, this session will include: -

Angel Therapy

Angel Therapy is a non-denominational spiritual healing method that involves working with a person’s guardian angels and archangels, to heal and harmonise every aspect of life.

And

Angel Work

Angel work is described as communicating and receiving messages from guides, spirits and angels.

Where appropriate, it may also include any of the following: -

Angel Card Reading

Communicating and receiving messages from guides, spirits, and the angels through the use of cards, in a similar fashion to Tarot, where the cards used have assumed meanings that are shared with clients.

Meditation Guidance

Meditation Guidance is the teaching of or guidance in meditation, which is commonly described as a state of focused attention, awareness, mental calm, self-inquiry, resting in awareness. It is used to promote relaxation, mindfulness, stress reduction, self-awareness, personal development and overall wellbeing.

Reiki

Reiki is an energy healing technique that promotes relaxation and reduces stress and anxiety. Reiki practitioners use their hands to deliver energy to the body, improving the flow and balance of the energy to support healing.

Visualisation

The process of creating internal mental images (internal visualisation and imagination) for the purpose of change.

This session is not psychotherapy, counselling or medical treatment. It is a complementary spiritual guidance and support service intended to support personal reflection, self-awareness and insight.

Your Wellbeing & Suitability

Angel Therapy is NOT an emergency or crisis service.

If you are in crisis, or at immediate risk of harming yourself or someone else, please call 999 or go to your nearest A&E, call NHS 111, or call Samaritans free on 116 123, any time.

Angel Therapy is intended for people who are sufficiently stable to engage in a spiritual healing and wellbeing session and who are seeking support with a particular issue or area of their life. It is not appropriate where someone is at immediate risk of suicide or serious self-harm, or where their needs require medical or specialist mental health care.

If I consider that Angel Therapy is not appropriate for you, I may decline or cancel your booking, with a full refund, and I will recommend that you seek more suitable support.

I may also pause or end a session if I believe continuing would not be in your best interests, or if behaviour during the session is abusive or inappropriate.

If I become seriously concerned about your immediate safety, or someone else’s, I may encourage you to contact emergency or crisis services and, where I believe there is a serious and imminent risk to life, contact emergency services myself.

Fees & Payment

Angel Therapy sessions are offered on a pay what you can afford basis. You choose the amount you wish to pay, and payment is made by card via Stripe.

Selecting a date and time through the booking calendar creates a provisional booking only. Your appointment is not confirmed until payment has been received.

If payment is not received, the provisional booking will be cancelled and the appointment time will be made available for others to book.

Once payment has been received, your appointment will be confirmed and you will receive confirmation of your booking.

If you have any difficulty making payment, or need to discuss an alternative arrangement, please get in touch before your appointment.

Cancellations & Rescheduling

If you need to reschedule your session, please provide at least 24 hours’ notice.

If you need to cancel your session and we are unable to reschedule, you may request a full refund if you cancel at least 24 hours in advance of your session time.

If you miss your session without 24 hours’ notice, this will be considered a paid appointment and is non-refundable and will not be rescheduled.

Nothing in these cancellation terms affects your statutory cancellation rights described below.

Confidentiality

Your session is confidential. I will not share the content of your session with anyone, except where I am legally required to do so, for example, where there is a serious and imminent risk of harm to yourself or someone else.

You are free to share anything you wish from the session.

Responsibility & Disclaimer

By booking an Angel Therapy Session, you acknowledge that you are responsible for your own wellbeing and for any choices or decisions you make following our time together.

I offer guidance, support and insight, and many clients experience meaningful clarity, reassurance and a fresh perspective. However, every person and situation is unique, and outcomes will vary and cannot be guaranteed.

Angel Therapy does not provide medical, psychological or therapeutic diagnosis or treatment and should not be relied upon as a substitute for appropriate professional healthcare or specialist support.

Your Right to Cancel (Cooling-Off Period)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may have a statutory right to cancel your booking within 14 days of entering into the contract.

Where you ask for your Angel Therapy session to take place during this 14-day period, you will be asked to expressly request that the service begins during the cancellation period and to acknowledge that, once the service has been fully performed, your statutory cancellation right will end.

This does not affect any other rights you may have under applicable consumer law.

To exercise a statutory cancellation right, please email: healingwiththeangels444@gmail.com

Liability

Nothing in these terms limits or excludes my liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited or excluded by law, and nothing affects your statutory rights.

I am not responsible for losses that were not reasonably foreseeable when you booked, or for decisions you make following a session.

Eligibility, Data & Law

This session is available to those aged 18 and over.

Any personal information you share with me is handled in accordance with my Privacy Policy. Please see my Privacy Policy for full details of how your personal information is collected, used, stored and retained.

I do not keep written notes, transcripts or formal records of individual Angel Therapy sessions.

These terms are governed by the law of England and Wales.

Final Words

Thank you for choosing Catherine Buchan, Healing with the Angels. It’s a privilege to support you, and I look forward to our time together.

Catherine Buchan